Luminorix

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LiveSales & customer service, Operations & purchasing, Support & shared inboxes

Order, stock and customer answers in Teams

Your team asks in Teams and gets the answer from the ERP: order status, stock, customer history, open invoices.

Book a demo See the steps

EXAMPLE REQUEST

What you ask.
What comes back.

An illustrative exchange with sample data. Your agent works on your own systems and records.

Good for: Sales & customer service, Operations & purchasing, Support & shared inboxes
Industries: Distribution & e-commerce, Manufacturing & logistics

Sales & ops assistantMicrosoft Teams
Sample data

Where is order 4512 and has it been paid?

Order 4512: picked and reserved, ships today. Invoice paid in full on Oct 28. No holds or notes on the order.
Illustrative example with sample data. Nothing here was sent or posted.

WHAT LUMINORIX DOES

Step by step.

  1. Listens where you workAnswers in the Teams groups and chats it is added to, when it is mentioned.
  2. Looks it upReads orders, deliveries, invoices, payments, products and customers from the ERP.
  3. Answers in the threadReplies with the facts in the same conversation.

SYSTEMS IT CONNECTS

Works with what you use.

  • Odoo
  • Microsoft Teams

Connector availability, data scope and permitted actions are confirmed for your systems before deployment.

WHERE YOU STAY IN CONTROL

Clear boundaries.

Read-only

The ERP connection used for answers cannot change records.

Only where invited

It answers in the chats it was added to.

Company-scoped

Each answer stays inside the company the question is about.

RELATED USE CASES

START WITH ONE RECURRING JOB

Which work should an agent
take off your plate first?

Bring one recurring job. We map the systems, the access and the approval points, and show the agent doing it on sample data.

Book a demo See all use cases