HomeUse casesLive interpretation in calls

Coming soonEveryday work

Live interpretation in calls

Follow a call in another language with live captions and a translated recap.

Coming soon: this use case is in build. The steps below describe what it will do; book a demo to see the parts that run today.

EXAMPLE REQUEST

What you ask.
What comes back.

An illustrative request. Your agent works on your own systems and records.

Good for: Everyday work
Industries: Any industry

Live interpretation in callsTeams
Sample data

Interpret my call with the Monterrey team.

You get live captions and a recap.
Illustrative example with sample data. Nothing here was sent or posted.

WHAT LUMINORIX DOES

Step by step.

  1. Takes the questionIn chat, email or the app, in plain language.
  2. Looks it upReads the call audio, read only.
  3. Answers with the sourceReplies with live captions and a recap and says where it came from.

SYSTEMS IT CONNECTS

Works with what you use.

  • Teams

Connector availability, data scope and permitted actions are confirmed for your systems before deployment.

WHERE YOU STAY IN CONTROL

Clear boundaries.

Read only

Answering never changes anything in your systems.

Sources shown

Each answer says where it came from.

Your permissions

People see only what they are allowed to see.

RELATED USE CASES

START WITH ONE RECURRING JOB

Which work should an agent
take off your plate first?

Bring one recurring job. We map the systems, the access and the approval points, and show the agent doing it on sample data.