Read only
Watching changes nothing.
HomeUse casesCustomer health and churn signals
Customer health and churn signals
Spot customers who are slipping: fewer orders, more complaints, slower payment, so you can call before they leave.
On request: built from Luminorix services that run today. It is configured for your business and systems, and checked with you, before it is switched on.
EXAMPLE REQUEST
What you ask.
What comes back.
An illustrative request. Your agent works on your own systems and records.
Good for: Support & shared inboxes, Sales & customer service
Industries: Any industry
Customer health and churn signalsOdoo + Help Scout
Sample dataWhich customers look at risk?
You get a short list of at-risk customers with the signals.
Illustrative example with sample data. Nothing here was sent or posted.
WHAT LUMINORIX DOES
Step by step.
- WatchesChecks orders, tickets and payment history on a schedule, read only.
- Spots what changedFlags a short list of at-risk customers with the signals.
- Tells you onceOne note with the evidence, where you work. Nothing moves without your say.
SYSTEMS IT CONNECTS
Works with what you use.
- Odoo
- Help Scout
Connector availability, data scope and permitted actions are confirmed for your systems before deployment.
WHERE YOU STAY IN CONTROL
Clear boundaries.
One note, not noise
Alerts are grouped and sent once.
Evidence attached
Each flag shows what triggered it.
RELATED USE CASES
Often paired with.
START WITH ONE RECURRING JOB
Which work should an agent
take off your plate first?
Bring one recurring job. We map the systems, the access and the approval points, and show the agent doing it on sample data.