HomeUse casesReview replies

Coming soonSupport & shared inboxes, Marketing & content

Review replies

New Google and Yelp reviews get a reply drafted in your voice, waiting for your approval.

Coming soon: this use case is in build. The steps below describe what it will do; book a demo to see the parts that run today.

EXAMPLE REQUEST

What you ask.
What comes back.

An illustrative request. Your agent works on your own systems and records.

Good for: Support & shared inboxes, Marketing & content
Industries: Hospitality & wellness, Retail & consumer brands

Review repliesGoogle Business Profile
Sample data

Draft replies to this week’s reviews.

You get a reply per review.
Illustrative example with sample data. Nothing here was sent or posted.

WHAT LUMINORIX DOES

Step by step.

  1. Reads the contextReads new reviews, with the access you granted and no more.
  2. Prepares the draftDrafts a reply per review.
  3. Waits for your decisionThe draft goes to an approval card. Nothing is sent or changed until a person approves it.

SYSTEMS IT CONNECTS

Works with what you use.

  • Google Business Profile

Connector availability, data scope and permitted actions are confirmed for your systems before deployment.

WHERE YOU STAY IN CONTROL

Clear boundaries.

Drafts only until you approve

Nothing goes to a customer, vendor or the public on its own.

Least access

It reads only the sources this job needs.

On the record

Each draft keeps its sources and who approved it.

RELATED USE CASES

START WITH ONE RECURRING JOB

Which work should an agent
take off your plate first?

Bring one recurring job. We map the systems, the access and the approval points, and show the agent doing it on sample data.